Returns & exchanges

A clear path when something isn’t right.

Please read the return terms before sending an item back.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact support@kiltedleatherworker.com. Return address: [owner to provide return address]

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions

Custom products, special orders, personalized items, sale items and gift cards cannot be returned. Please get in touch if you have questions about a specific item.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.